If you still need to enter your Lakoo ID and password to log in the game after server maintenance on 9 Nov 2012, please submit a ticket to our support staff or by cs@lakoo.com.

Our support staff will assist your through the process of logging in the game once we’ve got the information above from you. To facilitate the process, please provide

1/ Your character’s name
2/ Your device and the OS of your device

or

1/ your email, that was bound in Empire Online before